House Removals

House Removals in Hastings & East Sussex

Moving home involves plenty of decisions. Getting your belongings to your new address should be something you can plan with confidence.

At Majesco Removals, we’re a small family-run business helping people move since 2009. Dan, Sean and Laurence bring a personal approach to house removals across Hastings, Eastbourne, Ashford and surrounding areas, with moves to destinations across the UK.

Whether you’re moving from a flat or a family home, tell us about your plans and we’ll help you work out the removal service you need.

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What our house removal service covers

Our house removal service covers loading, transporting and unloading the furniture, boxes and belongings agreed in your quotation.

You can prepare and pack your belongings yourself, or ask us about full or partial packing assistance. We’ll confirm the services included in your quotation so you know what you are booking.

Please discuss any unusually heavy, fragile or valuable items with us beforehand. Furniture dismantling, reassembly and appliance disconnection are not automatically included and must be discussed and agreed in advance.

How your move works

1. Tell us about your move

Tell us about the main items being moved, any packing help you need, and access at both addresses. Stairs, lifts, narrow entrances, parking restrictions and long distances between the property and the van can all affect the work involved.

If your moving date is not confirmed, you can still enquire just let us know.

2. Receive and review your quotation

We’ll use the information you provide to assess your move. We may ask for further details or photographs to understand the size of the job and any access difficulties.

Check your quotation carefully, including the items and services covered. Tell us if anything changes, such as additional furniture, a different address or new access restrictions, so we can confirm whether the arrangements or price need updating.

3. Confirm your booking

Once you’re ready, contact us to confirm availability and complete the booking arrangements.

A quotation alone does not reserve your moving date. Wait for our written booking confirmation, and check the agreed payment arrangements and Terms and Conditions.

4. Prepare for moving day

Complete the packing you have agreed to do yourself, label your boxes and keep access routes clear.

We’ll confirm the planned arrival arrangements with you. Make sure we have a telephone number where we can reach you on the day, and tell us about any changes to keys, parking or access.

5. Collection and loading

When the team arrives, walk through the property with us. Point out anything fragile, anything requiring particular attention and anything that must stay behind.

Keep your travel bags and personal essentials clearly separate from the removal load. Before leaving, check cupboards, rooms and storage areas to make sure nothing agreed for removal has been overlooked.

6. Delivery to your new home

You or your authorised representative should be available to provide access and explain where items need to go. Clearly labelled boxes make this easier.

Before the team leaves, check that the agreed belongings have been unloaded and raise any immediate concerns. If you later discover a problem, contact us promptly and refer to the claims procedure in our Terms and Conditions.

Preparing for your move: what to do and when

As soon as you know you’re moving

Request a quotation and discuss your likely moving date.
Decide what you want to take, donate, sell or dispose of.
Tell us about large furniture, delicate items and difficult access.
Decide whether you want to pack yourself or request packing assistance.
Check parking arrangements at both properties, including any permissions needed.

One to two weeks before your move

Start packing items you do not use every day.
Use sturdy boxes and avoid making them too heavy.
Label each box with its contents and destination room.
Arrange address changes with relevant organisations and suppliers.
Make arrangements for children and pets to stay safely away from loading areas.
Discuss any changes to your inventory or moving arrangements with us.

The day before

Finish the packing you have agreed to complete.
Prepare appliances according to their manufacturers’ instructions, including defrosting where needed.
Arrange any necessary appliance disconnection with a suitable person.
Keep corridors, stairs and doorways clear.
Charge your phone and keep keys and important contact details handy.
Prepare a separate essentials bag for your first night.

On moving day

Keep your phone available.
Set aside passports, jewellery, money, important documents and medicines to travel with you.
Keep children and pets away from the vehicle and lifting areas.
Take meter readings and photographs where appropriate.
Check the old property before handing over the keys.
Tell us promptly if access to your new home is delayed.

What to keep in your essentials bag

Think about what you will want before you have unpacked:

Medicines and personal care items.
Phone chargers.
Important documents and keys.
A change of clothes.
Drinks, snacks and basic kitchen items.
Toilet paper and a hand towel.
Children’s comfort items and pet essentials.

Keep this bag with you so it is easy to find when you arrive.

Common questions

How early should I contact you?

Get in touch as soon as you have a likely moving date. Early enquiries give us more time to discuss your requirements. Availability is confirmed when your booking is accepted.

Can you help with packing?

Yes. We offer full or partial packing services. Tell us what help you need so we can confirm the work, materials and cost in your quotation.

What if my moving date changes?

What happens if the keys are delayed?

Let us know immediately and keep us updated. Waiting time or alternative arrangements may involve additional charges, depending on the circumstances and your booking terms.

Are there items you cannot move?

Yes. Our Terms and Conditions list excluded items. Tell us in advance about anything unusual, hazardous, particularly valuable or difficult to handle so we can clarify what can be accepted.

What protection applies to my belongings?

Please ask us to explain the liability arrangements, limits and exclusions applicable to your quotation. Tell us about valuable items and any required declaration of value before booking. Owner-packed items may be subject to different restrictions.

Ready to plan your move?

Tell us where you’re moving, your preferred date and what needs to come with you. We’ll discuss the details and prepare your free quotation.

Call: 01424 575464
Email: info@majescoremovals.co.uk

Get a Free Moving Quote